1. Post great photos and item description. Wonder why catalogue-based shopping has never lost its popularity throughout these years? It's because it doesn't fail in giving potential clients detailed information about the product being sold. To make this work for you on your eBay career, make sure that you post the most recent photos of your products on your listing. If you have high-end digital camera, use this to get the best image of your product. In addition, include a very detailed description of your item. It is brand new? Does it need repair? Small details like these can make a big difference in getting rather higher bids.
2. Payment first. Send the item only after you have received the full payment to protect you from any kind of fraudulent activities. This is applicable to all buyers regardless if you have done business with them before or if you are related to them. Remember, business is business and you have to make sure that you get your profit from it.
3. Keep your buyers posted. Keep them updated with the status of their orders. Send them email once you have sent the item and ask for update once they have received the product. Also, let them know that you are planning to post great feedback for them to encourage them to do the same. You can continuously communicate with them even after the transaction is done. You'll never know, they will be interested to do repeat business with you.